Switch to Pick and Protect home insurance and we'll refund your cancellation fee.

If your previous insurer charges you a fee for cancelling your old policy we don't want you to be out of pocket. So we'd like to give you your cancellation fee back, up to the value of £100, if you move your buildings, contents or combined buildings and contents insurance to TSB.

Don't forget to send us your completed cancellation form and proof of cancellation within 90 days of your Pick and Protect home insurance start date.

Pick and Protect Claim

There are two ways to make a claim:

Make your claim online

Complete the form and upload your proof that you've cancelled your old policy and proof of the cancellation fee.


Complete the form online

Download claim form

Download a copy of our claim form and send it along with your proof that you've cancelled your old policy and proof of the cancellation fee to our Freepost address.

Download form