Cancellation fee claim form

To claim your cancellation fee refund simply complete the form below and don't forget to upload a copy of your proof of cancellation fee from your previous insurer.

If you haven't yet cancelled your current insurance you can download our handy cancellation form template below.

Pick and Protect Claim

For payment into a nominated account please provide the following:

Please upload a picture of your cancellation and cancellation fee, using one of the following file extensions pdf, jpg, gif or png .

(Not exceeding 4 MB or 4096 KB).

If you had buildings and contents insurance with different insurers and want to claim the cancellation fee for both, please include proof of each.

Terms and Conditions

*  By ticking here and entering your details you agree to the terms and conditions.


* Mandatory fields


To claim the cancellation fee refund, a claim must be submitted within 90 days of your TSB home insurance start date.

If you haven't yet cancelled your current home insurance download this template 'Instruction to Cancel' form. Update it with your details and send it onto your current supplier.

Download printable 'Instruction to Cancel' form (PDF)


This offer is being administered and managed by MLP Fulfilment Services, The Stables, Home Farm, Mere, Cheshire WA16 0PX behalf of TSB.